Frequently Asked Questions (FAQs)
If you have a question that isn't listed here, please feel free to contact us and we'll be happy to assist you.
Q: What is your minimum order quantity (MOQ)? A: Our MOQ varies by product, so please refer to the product page on our website for the specific MOQ for each product.
Q: How can I pay for my order? A: We accept various payment methods, including bank transfers, credit cards, and Crypto. Please contact us for more information about payment options.
Q: How long will it take to receive my order? A: The delivery time depends on the product and the quantity you order, as well as your location. We will provide you with an estimated delivery time when you place your order.
Q: Do you offer samples? A: Yes, we offer samples for most of our products. Please contact us for more information about our sample policy.
Q: Can I customize my order? A: Yes, we offer customization services for some of our products. Please contact us with your specific requirements and we'll let you know if we can accommodate them.
Q: What if I receive a damaged or defective product? A: We strive to provide high-quality products, but if you receive a damaged or defective product, please contact us as soon as possible and we'll work with you to resolve the issue.
Q: Do you offer product inspections or supplier audits? A: Yes, we offer product inspections and supplier audits in all of Turkey. Please contact us for more information about our quality control services.
Q: Can you find a producer for my desired product? A: Yes, we can help you find a producer for your desired product in Turkey. Please contact us with your product specifications and we'll do our best to assist you.
Q: Do you offer discounts or promotions? A: Yes, we offer various discounts and promotions throughout the year. Please sign up for our newsletter to stay up-to-date on our latest offers.
Q: What if I have a question that isn't listed here? A: Please feel free to contact us with any questions or concerns you may have. We're here to help!
Q: What is your minimum order quantity (MOQ)? A: Our MOQ varies by product, so please refer to the product page on our website for the specific MOQ for each product.
Q: How can I pay for my order? A: We accept various payment methods, including bank transfers, credit cards, and Crypto. Please contact us for more information about payment options.
Q: How long will it take to receive my order? A: The delivery time depends on the product and the quantity you order, as well as your location. We will provide you with an estimated delivery time when you place your order.
Q: Do you offer samples? A: Yes, we offer samples for most of our products. Please contact us for more information about our sample policy.
Q: Can I customize my order? A: Yes, we offer customization services for some of our products. Please contact us with your specific requirements and we'll let you know if we can accommodate them.
Q: What if I receive a damaged or defective product? A: We strive to provide high-quality products, but if you receive a damaged or defective product, please contact us as soon as possible and we'll work with you to resolve the issue.
Q: Do you offer product inspections or supplier audits? A: Yes, we offer product inspections and supplier audits in all of Turkey. Please contact us for more information about our quality control services.
Q: Can you find a producer for my desired product? A: Yes, we can help you find a producer for your desired product in Turkey. Please contact us with your product specifications and we'll do our best to assist you.
Q: Do you offer discounts or promotions? A: Yes, we offer various discounts and promotions throughout the year. Please sign up for our newsletter to stay up-to-date on our latest offers.
Q: What if I have a question that isn't listed here? A: Please feel free to contact us with any questions or concerns you may have. We're here to help!